Grievance

Grievance Redressal Policy

At FotMob, we are committed to maintaining a respectful, transparent, and trustworthy digital environment for all our readers, contributors, and partners. If you have any concerns, complaints, or issues related to the content, services, or interactions on our platform, we encourage you to bring them to our attention. Every grievance is reviewed seriously and addressed in a fair and timely manner, especially for matters related to live score cricket matches and published content.

What Qualifies as a Grievance?

You may submit a grievance if you believe any of the following situations have occurred on FotMob:

  • Incorrect, misleading, or defamatory content
  • Copyright, trademark, or other intellectual property violations
  • Breach of privacy or unauthorized use of personal data
  • Offensive, inappropriate, or objectionable language, images, or comments
  • Harassment, abuse, or discriminatory behavior
  • Any other issue that negatively impacts your experience on FotMob

How to Submit a Grievance

To help us review and resolve your concern efficiently, please provide the following details when submitting a grievance:

  • Your full name
  • A valid and active email address
  • URL or specific reference to the content or page involved
  • A clear and detailed description of the issue
  • Supporting screenshots or attachments, if applicable

Please mention “Grievance Submission” in the subject line of your email to ensure proper handling.

What Happens After Submission?

Acknowledgement of Receipt
Once your grievance is received, we will send you an acknowledgment email within 48 hours. This email will include a unique Grievance ID for future reference.

Review and Evaluation
Our Grievance Redressal Team will carefully review the matter. If required, we may contact you to request additional information or clarification.

Resolution and Response
Based on the nature of the grievance, appropriate action will be taken, and a written response will be provided within 15 business days from the date of acknowledgment.

Possible Resolution Actions

Depending on the findings, actions taken by FotMob may include:

  • Correcting, updating, or clarifying content
  • Removing or restricting access to disputed material
  • Providing an explanation or official clarification
  • Implementing safeguards to prevent similar issues in the future
  • Any other corrective action deemed necessary

Protection of Your Privacy

Your privacy is important to us. Any personal information shared while submitting a grievance will be handled in accordance with our Privacy Policy and applicable laws. Such information will be used solely for the purpose of grievance resolution and will not be shared unnecessarily.

FotMob is a reliable platform for cricket enthusiasts, offering live scores, match updates, previews, and expert insights in one place. We value your trust and are committed to resolving concerns related to live score cricket matches and platform integrity in a responsible manner.

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